Privacy Policy

1. Introduction

FOODSENSAI SOLUTIONS LIMITED ("we", "our", or "us") operates the Scan My Menu application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Company Information

FOODSENSAI SOLUTIONS LIMITED is a Hong Kong-based company specializing in food technology and software development.

3. Information We Collect

3.1 Information You Provide

• Account information (email address, name) when you create an account
• Dietary preferences and restrictions you choose to save
• Feedback and communications you send to us

3.2 Information Collected Automatically

• Menu photos you upload for scanning
• Usage data (features used, time spent)
• Device information (device type, operating system, browser type)
• Location data (only with your permission, for language preferences)

4. How We Use Your Information

• To provide and maintain the Service
• To analyze menu images and identify ingredients
• To personalize your experience based on dietary preferences
• To improve our Service and develop new features
• To communicate with you about the Service
• To ensure security and prevent fraud

5. Data Processing and Storage

Your menu photos are processed using third-party AI services for text recognition and ingredient analysis. Photos are temporarily stored during processing and deleted after analysis is complete, unless you choose to save them to your account.

6. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Third-party companies that help us operate the Service (image processing, hosting, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Object to processing of your information
• Export your data
• Withdraw consent at any time

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Hong Kong. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: